Voyxa's Solutions
Solutions That Fit
Efficient, Scalable, and Customized Technical Support
Solution for different industries
IT Help Desk
Resolve technical issues faced by internal employees and clients, from software issues to hardware malfunctions.
Support for technical problems of internal employees, and clients
Technical assistance for programming
Software and device configuration assistance
Network and connection troubleshooting
IT request flow management (ticketing)
Support on SIEM, XDR, SOAR and mixed cybersecurity issues.
Support for the software development team
GDO & Retail
Providing technical support for cash registers, POS systems, scales, inventory devices, networking, self-checkouts, and emergency procedures.
Support on cash registers and POS systems
Fault management on scales and weight scanners
Support on inventory devices and scanners
Technical support on rack cabinets and networking
Assistance with self-checkout processes
Support for frequent requests and emergency procedures
Logistics
Provide real-time support for drivers and crew, ensuring smooth operations.
Path management
Assistance in managing port operations
Assistance to drivers and crew
Support for emergency management
Assistance with service requests
Technical support for personnel on board ships/trains/buses
Travel & Hospitality
Technical support and maintenance services for various systems and technologies used in the travel and hospitality industries.
Travel and hospitality system support for booking platforms and reservation software
Troubleshooting and maintenance of check-in kiosks and ticketing systems
Fault management on baggage handling and weight scanners
Help with self-service kiosks and automated check-in processes
Technical support for networking infrastructure in hospitality venues
Support for point-of-sale (POS) systems in hotels, restaurants, and airports
