Voyxa revolutionizes the Help Desk with a voice AI technician, reducing costs and solving problems efficiently
Explore Voyxa's Features
Explore the amazing capabilities of our AI Help Desk Technician
Web interface
Multilingual Support
Emotion Recognition
Tracking Problems and Resolved Tickets
Call Recording and Analysis
Dedicated infrastructure
Inbound and Outbound Calls
Custom SLA Management Time
Multilingual Support
Web interface
Emotion Recognition
Tracking Problems and Resolved Tickets
Dedicated infrastructure
Inbound and Outbound Calls
Call Recording and Analysis
Custom SLA Management Time
Our IT Solution for All Sectors
Optimize your technical support, whether you already have an help desk or need a new one
Reducing Operating Costs
Thanks to our proprietary AI, Voyxa reduces Help Desk operational costs, providing high efficiency at low cost
SLA Respected
With its efficiency and features, Voyxa enables you to meet SLAs while maintaining high service standards
Voyxa's performance compared to competitors
With quick problem resolution and personalized support, Voyxa not only increases the rate of technical problem resolution, but also increases customer satisfaction and builds customer loyalty
So how does Voyxa work?
Revolutionize Your Help Desk
With our proprietary AI, you’ll be able to take your Help Desk to the next level
Upload documents
Select the files you wish to upload from your device and upload them to the platform
Sign up for the platform
Easily register for the platform to take advantage of the free demo
Traditional Help DeskvsVoyxa
Human Help Desk Technician
This information is based on a 2023 study by the Italian Contact Center Association
Voyxa
Voyxa, our voice LLM trained on extensive Help Desk data, allows companies to have an AI technician that handles calls and resolves 1st level issue
Response Time
2 minutes and 30 seconds
Instantaneous
Resolution Times of Problems
Up to 6 hours 30
less than 30 minutes
Real-Time Call Transfers
Tracking Troubleshooting and Tickets
Manual
Automatic
Number of Languages Spoken
2 languages (English and Italian)
2 languages (English, Italian)
Percentage of SLA Targets Met
85%
99.99%
*thanks to Voyxa's Custom SLA Management Feature
Average Monthly Cost
2.000€/mese
Starting from 300€/month
Human Help Desk Technician
This information is based on a 2023 study by the Italian Contact Center Association
Response Time2 minutes and 30 seconds
Resolution Times of ProblemsUp to 6 hours 30
Real-time call transfers
Tracking Troubleshooting and TicketsManual
Number of Languages Spoken2 languages (English and Italian)
Percentage of SLA Targets Met85%
Average Monthly Cost2,000€/month
Voyxa
Voyxa, our voice LLM trained on extensive Help Desk data, allows companies to have an AI technician that handles calls and resolves 1st level issue
Response TimeInstantaneous
Resolution Times of Problemsless than 30 minutes
Real-time call transfers
Tracking Troubleshooting and TicketsAutomatic
Number of Languages Spoken2 languages (English, Italian)
Percentage of SLA Targets Met99.99%
Average Monthly CostStarting from 300€/month
Frequently asked questions
If you have a question that is not addressed here, please contact us at info@voyxa.com